Sometimes your circumstances change. Maybe you’ve relocated, or you simply entered the wrong country when you first signed up. Whatever the reason, getting your country details correct on Deriv is important, since it can affect your account regulations, available payment methods, and trading conditions. In this guide, we’ll walk you through exactly how to change your country on Deriv, step by step, along with what to keep in mind before making the update. To understand the international standards around KYC and financial crime check out the Financial Action Task Force.
If you do not have a Deriv Account at all you can open one here.
Why Deriv Restricts Changing Your Country
Deriv operates under different regulatory licenses depending on the country tied to your account. Your country of residence determines which entity you’re registered with, what products are available to you, and which financial regulator oversees your account. Because of this, country of residence generally can’t be changed after an account is verified – it isn’t a simple settings toggle like updating your address.
Step 1: Check What’s Shown in Account Settings
Log into your Deriv account and go to Account Settings, then Personal details. Most users will find the country field here is locked or read-only once verification has been completed.
Step 2: Contact Deriv Support to Understand Your Options
If you’ve genuinely relocated, or entered the wrong country during sign-up before completing verification, contact Deriv support directly. They can confirm whether a correction is possible in your specific case, or whether you’d need to take a different route. If you’re still new to how Deriv’s account structure works across regions, this guide from The Forex Affiliate is a useful starting point for new traders.
Step 3: Understand That a New Account May Be Required
In many cases, moving to a genuinely different country means opening a new account under the correct regional entity, rather than converting your existing one. This is because your existing account’s terms, protections, and available products are tied to its original jurisdiction.
Step 4: Resolve Any Funds or Open Positions First
Before closing or transitioning away from an existing account, make sure any funds are withdrawn and open positions are settled, since a jurisdiction change can affect what’s carried over, if anything.
Step 5: Complete Verification for the New Region
If a new account is needed, you’ll go through the standard verification process again, this time with documents reflecting your current country of residence, such as a new proof of address.
What This Means for You
If you’ve simply relocated, expect this to involve more than a quick settings change, it is a structural part of how regulated trading platforms operate, not something specific to Deriv being difficult. Contacting support early is the best way to understand exactly what applies to your situation.
Beyond Managing Your Own Account
Once your account setup is sorted, some users start looking at Deriv from a different angle that is earning by referring others to the platform rather than trading themselves. Deriv’s Partners program is designed for exactly this, and isn’t tied to the same regional restrictions as trading accounts.
For those wanting to build a broader online income through affiliate marketing in general, Wealthy Affiliate is designed to teach beginners the fundamentals of building an affiliate marketing business from scratch.
FAQ: Changing Your Country on Deriv
Can I just update my country in Deriv’s Account Settings?
Usually not once your account is verified, since your country of residence is tied to a specific regulatory entity and licensing arrangement.
What happens if I entered the wrong country when I first signed up?
Contact Deriv support as early as possible, ideally before completing verification, since corrections may be easier at that stage.
Do I lose my funds if I need to open a new account for a different country?
No, but you’ll typically need to withdraw funds and settle any open positions from your original account before transitioning, since balances don’t automatically carry over between regional entities.
Why does Deriv treat country of residence differently from other personal details?
It’s directly tied to which regulator and legal entity oversees your account, which affects the products available to you and the protections that apply.
